Optimizing Support Interaction: Closing the Loop in Contact Center Automation
Roop K. Lakkaraju, EVP, CFO, and COO, Support.com
Big Data, Small Data, Good Data, Bad Data, never mind!
Chetan Kulkarni, Co-founder and CEO, Vizury
Surviving in a Two-Speed World
Rajiv Gupta, Partner & Director, The Boston Consulting Group
Building Geniuses - Solving Everyday Problems with Technology
Shivananda R Koteshwar, Director-Design Technology, MediaTek Inc.
Unified Communications- What does it mean
Prakash Kolekar, Delivery Head, Invenio Business Solutions
Digital Transformation Without Digital Expense Management-Are You Risking The Bottom Line?
Ramesh Iyer, MD, Concur
Integrate UC with communication channels to empower businesses
Atul Ahuja, MD, Softline Group
Telcos turn to contextual marketing for growth
Kiran Kumar, SVP-Digital Solutions, ValueLabs
Embedding Security as a part of SDN system
Subhasish Gupta, Country Manager - India & SAARC, Allied Telesis
Go Online to Prevent Cyber Attacks
Sudeep Charles, Product Marketing Manager - Asia Pacific & Japan, Akamai Technologies
Cloud ERP - Will it Reign?
Ravi Hossur, Co-Founder, Spinifex Consulting Pvt Ltd.
Channel Partners and their Position in the Changing IT Trends
Alyssa Fitzpatrick, SVP - Global Partners & Alliances , CA Technologies
CIO Viewpoint
Mobility Strategy for Traditional Industries
By Anjani Kumar, CIO, Safexpress Private Limited
IT Transparency Leads to IT Value and Increased...
By James LaPlaine, CIO, AOL, Inc
Choosing an apt MDM to Improve Customer Experience
By Vinod Bidarkoppa, Group-CIO, Future Group India
CXO Insights
Surviving in a Two-Speed World
By Rajiv Gupta, Partner & Director, The Boston Consulting Group
Criteria to Select the Perfect User-Friendly...
By Dr. Ayesha Habeeb Omer, COO & Co-Founder, CommLab India
You Can't Change What You Can't See - Make a...